Insurance and Billing

The Behavioral Wellness Center at Girard accepts the following Health Plans:

  • Community Behavioral Health (CBH)
  • Medical Assistance of Pennsylvania (MA)
  • Behavioral Health Special Initiative (BHSI) – Drug and Alcohol Services only for uninsured individuals residing in Philadelphia, PA

*For more information on health plans accepted by North Philadelphia Health System, please contact the Business Office at The Behavioral Wellness Center at (215)-787-2530 or (215)-787-2016.

Insurance and Billing

Participants are responsible for providing necessary insurance information and for working with the Center to make payment arrangements when necessary. The Behavioral Wellness Center at Girard provides financial counseling and assistance with completing Medical Assistance Applications plus, where appropriate, discounts to uninsured and underinsured persons. Participants with concerns about their ability to pay their bills should contact The Behavioral Wellness Center’s Business Services Office at (215) 787-2530 or (215) 787-2362.

Insurance Information

Insurance and third party payer information must be provided. Participants should have their insurance cards or identification when speaking with a representative by phone or when admitted to the Center. The Behavioral Wellness Center at Girard staff contacts insurance carriers to verify benefits, copays and deductible information, and assist with any required approvals and referrals when needed.

Payment Due For Self-Pay Services: Payment arrangements for self-pay services at a discounted rate for uninsured participants are expected at the time of service. Payments can be made at the Cashier Window by Cash, Check, MasterCard or Visa. Payments can also be made over the phone by calling (215) 787-2118 or (215) 787-2545.

Filing and Insurance Claim

The Behavioral Wellness Center at Girard files insurance claims on our participants’ behalf. This does not release them from responsibilities for charges billed to their account. Insurance contracts are between the insured and the insurance companies. Regardless of the type of insurance, bills are ultimately the responsibility of participants. Any portion of the bill not paid promptly by insurance companies is charged directly to the insured, such as copayments and deductibles.

Questions about your Bill?

For any questions about the Center’s bill prior to or during your stay, please contact a Business Services representative. Question about your bill after discharge can be answered by calling the business office during regular working hours at (215) 787-2227 or (215) 787-2424.